Orders and returns

Posters on this site are sold by Ben McCarthy, a trading name of Earth and Wonder Pty Ltd (ABN 56 614 076 407), Sydney. Prices are in Australian dollars and include shipping. Earth and Wonder isn’t registered for GST, so no GST is charged.

Shipping

I ship within Australia only. Each poster is printed to order in Australia by my print partner, Gelato, and posted to you: unframed posters rolled in a tube, framed ones boxed with corner protection.

In Sydney, rolled posters usually arrive in about a week and framed ones in one to two weeks. Allow up to three weeks for remote areas. You’ll get an email with a tracking link when your order ships.

If something’s wrong

If your poster arrives damaged, misprinted or not as described, email me within 30 days with a photo and your order reference, and I’ll send a replacement or refund you in full, whichever you prefer. You don’t need to send it back.

If your tracking stops moving or the parcel doesn’t arrive, tell me and I’ll chase it, and replace it if it’s lost.

Changing your mind

Each poster is printed to order for you, so I can’t take change-of-mind returns once it’s printed. If you email me soon after ordering, I’ll try to cancel before printing starts and refund you in full.

Your rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing on this page limits those rights.

Payment

Payments are handled by Stripe. Your card details go to Stripe and never reach this site. Refunds go back to the card you paid with and usually show within 5 to 10 business days.

Contact

Email ben@benmccarthy.com.au, or reply to your order email. How I handle your details: privacy.

Updated 13 November 2026.